Refund policy

At Lederlylondon, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward and hassle-free return and refund policy.

1. Return Eligibility

Items can be returned within 30 days of delivery.
Products must be in their original condition, unworn, unwashed, and with all original tags attached.
Items should be returned in their original packaging (where applicable).

2. Non-Returnable Items

We do not have any “final sale” or “non-returnable” items. All products are eligible for return under this policy.

3. Return Shipping

We provide free return shipping for all eligible items.
Customers must contact us via email before sending the item back to receive return instructions and a prepaid shipping label.

📧 Email: info@lederlylondon.uk
📞 Phone: +44 7362 342247

4. Refunds

Refunds will be issued to your original payment method once the returned product is inspected and approved.
Please allow 5–10 business days for the refund to reflect in your account, depending on your bank/payment provider.
No restocking fees will be applied.

5. Exchanges

We offer free exchanges if you would like to swap your item for another size, color, or style (subject to availability).
Exchange requests must be made within 30 days of receiving your order.

6. Return Address

Please send approved returns to:

Lederlylondon Ltd
85 Great Portland Street, First Floor
London, England, W1W 7LT
United Kingdom

7. Contact Us

If you have any questions about our Return & Refund Policy, please reach out to us: