Shipping policy
Last Updated: August 21, 2025
At LEDERLYLONDON LTD, we aim to deliver your orders quickly, safely, and with premium service. Please review our shipping policy below:
1. Processing Time
-
Orders are processed within 1–2 business days after payment confirmation.
-
Orders placed on weekends or public holidays will be processed the next working day.
2. Shipping Methods & Timeframes
-
Free Express Shipping (UK & International):
We offer complimentary express shipping on all orders. -
Estimated Delivery Times:
-
United Kingdom: 3–5 business days
-
Europe: 5–7 business days
-
International: 7–10 business days
-
Please note: Delivery times may vary depending on customs clearance, local courier services, or other factors beyond our control.
3. Tracking Your Order
-
Once your order is shipped, you will receive a tracking number via email.
-
You can track your shipment directly through the courier’s website or from the link provided in your shipping confirmation email.
4. Shipping Address
-
Customers are responsible for providing the correct shipping address at checkout.
-
LEDERLYLONDON will not be liable for delays or losses caused by incorrect or incomplete addresses.
5. Customs, Duties & Taxes
-
International orders may be subject to customs duties, VAT, or import taxes depending on your country’s regulations.
-
These charges are the responsibility of the customer.
6. Lost or Delayed Packages
-
If your order is delayed beyond the estimated delivery time, please contact us at info@lederlylondon.uk.
-
In rare cases of lost packages, we will work with the courier to resolve the issue promptly.
7. Contact Information
For any shipping-related questions, please contact us:
LEDERLYLONDON LTD
📍 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom
📧 info@lederlylondon.uk
📞 +44 7362 342247